This app is as useful as a sticker on my phone screen.
Could not login
Absolutely useless, can't even login!
Absolutely useless
It doesn't even authenticate.
Awful app. No video when I finally managed to get an appointment, Dr hung up and never bothered to call back. No reply from the team despite multiple emails. Wasted 2 of my free appointments for the year and gave up. Better off paying up front got Babylon, good app and good service!
What a weak effort! Utterly pathetic! Advised to "remember account details" : button doesn't work. Select an option : need to create an account... another one? ... The list goes on! Update: I *have* managed to use the remember creds button - hence a second star 😏
Video chat did not work. At least I could have received a phone call. I thought the aim of the app is to speak to a doctor. Why do we need this app? We have many working apps like Skype WhatsApp messenger etc., should we not use that?
Below one star! Totally rubbish, password doesn't work, but does on desktop site!
Booked a Virtual GP appt. When trying to join the call, it wouldn't originally connect (as per other reviews - just kept erroring saying "No Connection", despite having full WiFi connection) but then found that it worked via 4G. I joined the call 5 mins early, at the time it was due to start, Doctor joined. No video from their end, I tried speaking, as did they, but seems they couldn't hear me, they hung up after 30 seconds.